Shipping policy

This Shipping Policy applies to all orders placed on www.aurelioworld.com.

1. Order Processing

Orders are usually processed within 1–3 business days after successful order confirmation and payment verification.

Orders placed on Sundays, public holidays, sale periods, or high-demand periods may take longer to process.

2. Delivery Timeline

Estimated delivery time is generally 3–7 business days after dispatch, depending on the customer’s location and courier availability.

Delivery may be delayed due to weather conditions, public holidays, courier delays, remote location serviceability, incorrect address, or customer unavailability.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment.

Free shipping may be available on selected products, offers, or order values.

4. Order Tracking

Once your order is shipped, tracking details may be shared through email, SMS, or WhatsApp on the contact details provided at checkout.

5. Incorrect or Incomplete Address

Customers must provide a complete and correct shipping address, including house number, landmark, city, state, PIN code, and working phone number.

Aurelio World is not responsible for delivery failure or delay caused by incorrect or incomplete address details provided by the customer.

If the order is returned due to incorrect address, customer unavailability, or refusal to accept delivery, additional shipping charges may apply for re-shipment.

6. Delivery Attempts

Our courier partner will attempt delivery as per their standard process. If the customer is unavailable or unreachable, the package may be returned to us.

For failed delivery or refused delivery, shipping and handling charges may be deducted from any eligible refund.

7. Damaged or Tampered Package

If the package appears damaged, opened, or tampered with at the time of delivery, please take photos or videos and contact us immediately at support@aurelioworld.com.

8. Contact for Shipping Support

For shipping-related queries, contact us at:

Email: support@aurelioworld.com
Website: www.aurelioworld.com