Privacy policy

Website: www.aurelioworld.com
Email: support@aurelioworld.com
Last Updated: 30 May 2026

At Aurelio World, we respect your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or shop from www.aurelioworld.com.

1. Information We Collect

We may collect the following information:

  •  Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Order details
  • Payment status
  • Customer support messages
  • IP address
  • Device and browser information
  • Website usage and cookie data

We do not store full debit card, credit card, UPI PIN, net banking password, or sensitive payment credentials.

2. How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Confirm payments
  • Send order updates
  • Provide customer support
  • Handle returns, refunds, and cancellations
  • Improve our website and services
  • Prevent fraud and misuse
  • Send promotional communication, where permitted
  • Comply with legal and regulatory requirements

3. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, analyse traffic, and support advertising or marketing activities.

You can disable cookies in your browser settings, but some website features may not work properly.

4. Sharing of Information

We may share necessary information with Shopify, payment gateway providers, courier partners, marketing tools, analytics platforms, customer support tools, or legal authorities if required.

We do not sell your personal information.

5. Data Security

We take reasonable steps to protect your personal information. However, no online platform or data transmission method is 100% secure, so complete security cannot be guaranteed.

6. Data Retention

We keep your personal information only for as long as required for order processing, accounting, legal compliance, fraud prevention, dispute handling, and customer support.

7. Marketing Communication

If you subscribe to our updates, we may send promotional emails, SMS, or WhatsApp messages.

You can opt out anytime by contacting us at support@aurelioworld.com or using the unsubscribe option where available.

8. Your Rights

Subject to applicable law, you may request access, correction, update, or deletion of your personal information.

To raise a request, email us at support@aurelioworld.com.

9. Children’s Privacy

Our website is not intended for children under 18. We do not knowingly collect personal information from children.

10. Contact for Privacy Questions

Email: support@aurelioworld.com
Website: www.aurelioworld.com